Google Fi Introduces AI-Powered Billing Assistant and Enhanced Call Quality

Google Fi is rolling out a suite of upgrades that blend artificial intelligence with core telecom features. A Gemini‑powered chatbot will let users ask questions about their monthly statements and receive concise bill summaries. On the call side, an AI‑driven “optimized audio” filter reduces background noise for both callers. The service also adds HD and HD+ calling, restores RCS messaging to the web interface, and improves overall connectivity. Together, these changes aim to make Fi’s experience smarter, clearer, and more user‑friendly.

AI Billing Assistant

Google Fi is adding a new Gemini‑powered chatbot that can read users' billing statements and answer specific questions about charges. The virtual assistant provides concise bill summaries, allowing customers to get quick answers without waiting for human support. Google reports that early testers responded positively, prompting a broader rollout of the feature.

Optimized Audio for Calls

Another AI‑driven enhancement, called “optimized audio,” will filter out background sounds such as wind or crowd noise on the far end of a call. While Pixel phones already offer a similar feature for the caller’s side, this update extends noise reduction to the other participant, improving overall call clarity.

Improved Web Interface and RCS Support

Google Fi’s web interface receives a long‑overdue upgrade. Previously, the service’s support for Rich Communication Services (RCS) conflicted with web‑based calling and texting, forcing users to disable RCS to use the browser features. The new changes allow RCS messaging to work seamlessly alongside web calls and texts, restoring full functionality without extra steps.

Enhanced Calling Features

In addition to AI improvements, Fi adds support for HD and HD+ calling on compatible connections, delivering higher‑quality voice transmission. These upgrades complement the AI audio filter, offering both clearer sound and richer audio fidelity.

Overall Impact

By integrating AI into billing and call quality while fixing long‑standing web interface issues, Google Fi aims to provide a smarter, smoother experience for its users. The combination of a conversational billing assistant, background‑noise reduction, and upgraded calling features positions Fi as a more competitive player in the mobile‑virtual‑network‑operator space.