Grammarly Halts Expert Review Feature Amid Expert Concerns

Grammarly Halts Expert Review Feature Amid Expert Concerns
The Verge

Key Points

  • Grammarly disables its Expert Review AI agent after expert criticism.
  • Experts said the tool misrepresented their voices.
  • CEO Shishir Mehrotra announced a redesign to give experts full control.
  • The company will allow experts to decide how, or if, their knowledge is used.
  • Future plans include an open platform for building custom AI agents.
  • Grammarly emphasizes responsible AI use and respect for expert contributions.

Grammarly announced that it is disabling its Expert Review AI agent after receiving critical feedback from experts who said the tool misrepresented their voices. CEO Shishir Mehrotra explained that the company will rethink the feature to give experts real control over how, or if, their knowledge is used. The move reflects Grammarly’s commitment to responsible AI use and opens the platform for experts who want to build their own agents while maintaining full authority over representation.

Background

Grammarly introduced an AI-powered feature called Expert Review, designed to draw on publicly available information from third‑party large language models. The goal was to surface writing suggestions inspired by the published work of influential voices, helping users discover relevant perspectives and scholarship.

Expert Feedback

Within a short period, the company received valid critical feedback from experts who expressed concern that the agent misrepresented their voices. The feedback highlighted the need for clearer control mechanisms for experts whose work is referenced by the AI.

Company Response

In response, Grammarly decided to disable the Expert Review feature while it reimagines the product. CEO Shishir Mehrotra said the company will redesign the feature to give experts real control over how their knowledge is represented—or to opt out entirely. He emphasized that the decision aligns with Grammarly’s mission to solve the “last mile of AI” by bringing AI directly to where people work, while respecting expert contributions.

Future Vision

Grammarly plans to open its platform so that anyone can build agents that function like the company’s writing sidekick. The vision includes a future where experts can choose to participate, shape how their knowledge is used, and control the associated business model. Potential use cases mentioned include professors sharpening essays, sales leaders reshaping pitches, critics challenging arguments, and leading experts elevating proposals.

Implications

The move underscores growing scrutiny of AI systems that emulate expert voices without explicit permission. By pausing the feature and committing to a redesign that prioritizes expert consent, Grammarly aims to balance innovative AI assistance with ethical considerations and user trust.

#Grammarly#AI writing assistant#Expert Review#AI ethics#user feedback#expert control#AI-generated content#technology#product update#artificial intelligence
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