OpenAI COO Highlights Enterprise AI Adoption Challenges and Frontier Platform Rollout
OpenAI introduced the Frontier platform to help enterprises build and manage AI agents, but COO Brad Lightcap said widespread AI integration in complex business processes is still limited. He noted strong demand, a focus on measuring business outcomes rather than seat licenses, and partnerships with major consulting firms. Lightcap also discussed OpenAI's growth in India, including expanding voice capabilities, new sales offices, and the potential impact of AI on the local job market. The comments underscored the gap between powerful AI tools and their practical deployment in large organizations.